Ready, Set, Go
The EncorePro 500 Series smart headsets allow employees to take calls from home or the office, regardless of how they connect to their computer. These are the first digital call center headsets that give you access to all the features of Teams, even while on a call. Hybrid working has never been easier.

Built-in USB-A and USB-C ports
Answer calls from your softphone on any computer, regardless of the USB port used.

Remote firmware and system updates in the cloud
Skip the hassle of updates: firmware updates are handled remotely and system updates are handled via the cloud.

Full compatibility with legacy devices
Work seamlessly with new and legacy devices with QD models or USB models with a USB-A and USB-C cable.

Poly Quick Disconnect Technology
Leave your desk with a single click with Poly Quick Disconnect Technology.

Built-in Hold and Answer Buttons
Make phone calls easier with clearly marked Hold and Answer buttons.

Recessed Buttons
Eliminate keystroke errors with recessed buttons that prevent accidental activation.

Simultaneous Audio and Video Pause Button
Ensure privacy and peace of mind with a single button that simultaneously mutes both audio and video.